wedbush securities and truist bank · via infosys
Banking products from the ground up
Three years, four products, one job: take what regulation and operations demand, and turn it into software that advisors and clients actually use. Requirements, workflows, rule configuration, and testing across the full lifecycle.
the problem
Everything ran on PDFs, email, and patience.
Onboarding a new account meant PDF forms, email approvals, and roughly forty-seven manual steps across more than a week of back and forth, with about a third of submissions bouncing for missing or inconsistent data. Moving money required coordination across systems that did not talk to each other. Operational requests from advisors lived in inboxes where nobody could see status. And every one of those processes had to satisfy KYC, AML, and audit requirements at each step.
what i built
Four products, one connected platform.
wedbush securities
Money Movement
ACH and wire transfers on BNY Mellon rails. I led the banking API integrations into the money movement platform and authored the system integration specs, data flow diagrams, and API contract documentation that engineering built from.
wedbush securities · truist bank
Account Onboarding
A dual-view digital platform: advisors initiate and track, clients complete forms and sign electronically, with real-time field validation replacing rework loops. Digitizing the approval workflows cut onboarding turnaround by nearly half and submission errors by more than half.
wedbush securities
Service Request Portal
Advisors used to chase operational requests like policy changes, death claims, surrenders, and commission questions through email, with no visibility into status. The portal replaced that with a structured catalog of request types, each routed to the right operations queue with its own target date. I owned requirements and testing. Advisors submit in a few clicks and see exactly where every request stands; ops teams work prioritized queues instead of inboxes.
banks · kyc/aml
Vendor API Integrations
The compliance layer underneath everything: automated KYC and AML rule engines configured by translating regulatory requirements into system logic, plus the vendor integrations that feed them. Manual intervention in compliance review dropped by roughly seventy percent, and every audit passed on first submission.
exhibits
The system, drawn the way I spec it.
exhibit a · dual-view onboarding flow, advisor and client paths meeting one validation and compliance spine
exhibit b · money movement rails, platform requests to bny mellon with acknowledgements flowing back
outcomes
What changed.
Onboarding that took around two weeks now clears in days, with submission errors down by more than half.
Every KYC and AML audit passed, first submission, across three years of releases.
Compliance review runs mostly without human touch; manual intervention fell by roughly seventy percent.
Advisors stopped chasing requests through email. Every service request has an owner, a queue, and a target date.